Verizon Wireless still hates North Boulder (but loves our money)
Bob Wells | Jul 16, 2015
UPDATE July 16, 2015: I now have an official Verizon Wireless Trouble Ticket, No. 7786181. I hope everyone affected by lousy Verizon Wireless coverage in North Boulder goes on Twitter and comments about it. Be sure to include @verizonwireless in your tweet. You can also add “@monopolist” for extra pizzazz.
Yoo-hoo, Verizon: we’re still waiting.
And now, back to my article of May 23…
Oh just out of frustration, I guess, I tweeted Verizon Wireless after years of being unable to make phone calls on a current iPhone either when driving along Iris Ave. between Broadway and 28th St. or when visiting the complex of stores around Lucky’s Market on N. Broadway.
Guess what: we have a social media dialogue on our hands. Someone at Verizon is watching closely for people who put a little @verizonwireless in their tweets. I’ll report back with any updates should service improve.
In my reply tweet to “^MH” at Verizon, I included a terse “frustration widespread,” which seems reportorial enough given how many people I’ve heard complain about Verizon’s areas of no service in North Boulder.
I neglected to note to Verizon the problems experienced by people who live at the west side of the Newlands neighborhood in North Boulder. When I discussed this in an earlier call with Verizon Wireless tech support, a nice person said she could provide a “network extender” box for $175 but added that, for technical reasons related to network upgrades, it probably wouldn’t help much if at all. As for waiving the $175, “they don’t let us do that anymore.”
It should be noted that we had totally reliable cellphone service in Amsterdam (and in unlikely places like a train zooming through rural Spain) when we were working there — in 1999.
As for the trail where I took the picture “high above Boulder,” I’m not allowed to tell anyone because it’s a gorgeous new Open Space trail and we don’t want it to get crowded.
A screenshot of the Twitter dialogue follows…