Comments on: Verizon Wireless still hates North Boulder (but loves our money) http://boulderreporter.com/we-tweet-verizon-wireless-about-north-boulder-coverage-a-dialogue-ensues/ News, analysis and fun for Boulder, Colorado Mon, 12 Aug 2019 18:05:11 +0000 hourly 1 https://wordpress.org/?v=5.2.2 By: Bob Wells http://boulderreporter.com/we-tweet-verizon-wireless-about-north-boulder-coverage-a-dialogue-ensues/comment-page-1/#comment-21327 Mon, 12 Aug 2019 17:59:59 +0000 http://boulderreporter.com/?p=16706#comment-21327 Our solution for the crappy Verizon signal at our house is to use a landline (for our business) and, for everything else, to use an iPhone and make sure that the option “Wi-fi calling” is turned on (find under Cellular > Wi-Fi Calling). This routes phone calls over your house wi-fi, and it works extremely well.

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By: Ellen Ross http://boulderreporter.com/we-tweet-verizon-wireless-about-north-boulder-coverage-a-dialogue-ensues/comment-page-1/#comment-21325 Thu, 08 Aug 2019 18:29:36 +0000 http://boulderreporter.com/?p=16706#comment-21325 My Verizon service in Palo Park has been spotty for years, but now seems to have reached an unmanageable low. Calls are dropped regularly or can’t be conducted because either my voice or the voice of the person I’m calling frequently cuts out. Today I just realized I had 5 new voice messages from the past 3 days, but there was no notification that I had voice messages. I can’t effectively manage my business with this service but have been told that T-Mobile doesn’t have coverage in this area and ATT isn’t much better (but may be worth trying them again at this point).

A friend recently told me that there’s a known issue with a Satellite Radio buff who is using a frequency that interferes with the Verizon signal in our area. He was able to use that information to successfully break his contract.

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By: Chris Goodman http://boulderreporter.com/we-tweet-verizon-wireless-about-north-boulder-coverage-a-dialogue-ensues/comment-page-1/#comment-17518 Mon, 28 Aug 2017 21:02:20 +0000 http://boulderreporter.com/?p=16706#comment-17518 HELP! The service is SO expensive and we are like the neglected step child here on the city edge next to Gunbarrel. Its awful. I drop multiple calls every day, and complain constantly and still no progress … I am so frustrated!

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By: Jethro http://boulderreporter.com/we-tweet-verizon-wireless-about-north-boulder-coverage-a-dialogue-ensues/comment-page-1/#comment-17393 Wed, 19 Jul 2017 16:29:21 +0000 http://boulderreporter.com/?p=16706#comment-17393 I noticed that Verizon actually commented on this initial article above, but what did they do? Service in Gunbarrel has actually gotten dramatically worse in the last several weeks. I have opened many “trouble tickets” over the years and Verizon has done nothing!

Yes, Verizon is horrible and ATT is not much better. I’ve called them repeatedly (being a telecom engineer) and discovered that our neighborhood is a low signal zone. Ironically, there is a cell tower less than a mile away, but Verizon has chosen to tune the antenna to focus on the diagonal highway and the industrial parks (signal at Avery still sucks!).

Verizon also claims that they don’t get enough customer complaints to upgrade the network, my response has been “that’s because they have such a terrible [signal that] many don’t use Verizon.” The result is hundreds of people with poor service. Many times my voicemail won’t work until I leave the house and the signal gets stronger, thus many missed calls I’m not even aware of.

Verizon does not care! The only solution to using them and getting decent service is to use voice over IP, requiring that the customer subscribe to a high-speed Internet connection with WiFi and a special network extender box. Verizon want you to buy these boxes from them of course. I think I have one not in use if anyone’s interested.

Perhaps if enough of us complain to Verizon (or to the FCC) they will retune the antenna, install a new tower or upgrade their network. Parehaps we could get a petition going.

Unfortunately for me, I bought my iPhone at the Verizon store in town where they promised that their network worked all over the Front Range. By the time I figured out that there network was/is the problem, the trial period on the phone had expired and I’m stuck with the phone even if they let me out of the contract. Upon further research, ATT also has terrible service, so switching carriers offers little and they know it and encourages them to do nothing.

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By: Jethro http://boulderreporter.com/we-tweet-verizon-wireless-about-north-boulder-coverage-a-dialogue-ensues/comment-page-1/#comment-17392 Wed, 19 Jul 2017 16:11:22 +0000 http://boulderreporter.com/?p=16706#comment-17392 Two years later the Verizon scam continues! Poor service in almost all of Gunbarrel, repeated complaints to Verizon are ignored. This should be a class action lawsuit as Verizon continues to sell service in “marginal signal” areas…This violates their FCC charter!

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By: el Sheb http://boulderreporter.com/we-tweet-verizon-wireless-about-north-boulder-coverage-a-dialogue-ensues/comment-page-1/#comment-16054 Tue, 06 Sep 2016 20:14:26 +0000 http://boulderreporter.com/?p=16706#comment-16054 Why should folks need a “booster” to maintain same level of service? I’m likely going with an “unlocked” GSM phone in near future. I’m certain it will be an adventure. Perhaps this will work.

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By: el Sheb http://boulderreporter.com/we-tweet-verizon-wireless-about-north-boulder-coverage-a-dialogue-ensues/comment-page-1/#comment-16053 Tue, 06 Sep 2016 20:10:53 +0000 http://boulderreporter.com/?p=16706#comment-16053 Comcast ALSO worsened … past 2 yrs. or so. A few weeks ago, I was told to re-program.

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By: el Sheb http://boulderreporter.com/we-tweet-verizon-wireless-about-north-boulder-coverage-a-dialogue-ensues/comment-page-1/#comment-16052 Tue, 06 Sep 2016 20:08:05 +0000 http://boulderreporter.com/?p=16706#comment-16052 I had GREAT reception – in SOBO – for YEARS. Only in 2016, in RECENT months (this summer, perhaps as far back as April) – multiple DROPPED CALLS.

I have remained in same location, and calling from my desk, as usual. Local, or calls out of state. Does not matter who/where. Calls to Whole Foods Mkt., Pearl St. … 4 or 5 attempts one day. Finally got thru another try, a few days later.

WHAT … pray tell … is going on Verizon ????

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By: Jake http://boulderreporter.com/we-tweet-verizon-wireless-about-north-boulder-coverage-a-dialogue-ensues/comment-page-1/#comment-16050 Tue, 06 Sep 2016 15:15:44 +0000 http://boulderreporter.com/?p=16706#comment-16050 I live in the Dakota Ridge neighborhood and I can’t make a call unless I walk outside and down to the corner of 10th and Lee. Very frustrating.

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By: Chris McCall http://boulderreporter.com/we-tweet-verizon-wireless-about-north-boulder-coverage-a-dialogue-ensues/comment-page-1/#comment-15441 Tue, 05 Apr 2016 02:25:10 +0000 http://boulderreporter.com/?p=16706#comment-15441 I work from a home office in Valmont/Folsom area. Verizon network is usable for about 33% of attempted calls placed/received. Have been using Comcast wifi calling with somewhat better quality. Considering re-installing land line. Frustrating.

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